Actionable Insights News for 20 December 2023

Top News: Pardot Field Mapping, Surveys, and REST updates.

The product team is working to deliver constant improvements that we know will improve your Cvent experience.

INTEGRATIONS/APIs

Integration Hub: Pardot Field Mapping

• As an enhancement to the existing Integration Hub Pardot solution, marketers can now configure their own field mapping for Cvent standard and custom Contact fields to Pardot fields.

• This experience is embedded right within Cvent, providing a seamless experience for customers to control Integration Hub tools. This contact field syncing provides important data to marketers as they build customer and prospect profiles, and better personalize marketing strategies.

Learn more in the video below:

• Expected Release Date: 20 December 2023.

Bounce Details REST API endpoint

• This endpoint will enable planners to use Rest API endpoints to fetch details of bounced emails.

• Key Features

  • Planners will be able to get information about emails that have bounced

  • Planners will be able to get the details of email(s) for one particular contact at a time

• Expected Release Date: 20 December 2023.

SURVEYS

Link Logic in Survey For Custom Contact Fields

Planners will now utilize the link logic capabilities for custom contact fields within surveys. Using this logic, planners can now control the choices that will be available for the respondent in the target field based on the respondent's response in the source field within the same survey.

• The link logic can be configured on the custom contact fields in the admin panel, and planners can choose a single or multi-select format for the fields to be utilized in the link logic.

• If link logic has been applied to a custom contact field, the designer will display a pill highlighting it to the planners.

• Expected Release Date: 20 December 2023.

Answer Import for Assessment Surveys

Planners using Assessment Surveys for evaluation can now import answers to the questions on behalf of the attendees. This new import functionality allows planners to add attendees' answers if they have submitted the responses in physical format or through a 3rd party application.

• For assessments configured for multi-attempts, the system will import the response as the latest available attempt for the attendee. If all available attempts are consumed, the last submitted response will be updated.

• There is now a sub-tab within the Responses tab for assessments for planners to view all responses without needing to refer to the assessment responses sub-tab for individual respondents within the Attendee List.

• To import answers to assessments:

  • Navigate to Surveys > Responses.

  • Click on Assessments, navigate to the Actions dropdown, and click on Import Answers to start the import.

  • Planners will be required to select the status for the imported answers and how they want to map the answers to the correct attendee, either by email address or response code.

• Expected Release Date: 20 December 2023.

Visit our Community with questions.

Questions about anything we've rolled out in this window? As always, you can get product questions answered in the Cvent Community via the Open Forum. Also, attend our quarterly Product Update Live Q&A webinar, where our product team is on the call to answer questions live.