- DATE:
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- Cvent Product News Team
Cvent Salesforce App v8.12
Salesforce Authentication App Now Included in the Package
Salesforce has introduced new security requirements for the apps that integrations use to authenticate to a Salesforce org (External Client Apps). These requirements include PKCE, refresh-token rotation, a 30-day idle token expiry, and IP allowlisting for token requests.
To meet these requirements, the authentication app Cvent uses to connect to your Salesforce org, Cvent Integration, must now be installed in your org as part of the Cvent Salesforce App managed package. Previously it was hosted centrally by Cvent and did not appear in your org.
What this app is used for. The Cvent Integration app is the authentication Cvent uses when it connects to Salesforce through the Salesforce OAuth connection in Cvent Admin (Admin > Integrations > Integration Apps > Salesforce OAuth). That connection powers real-time attendee sync and other Cvent-to-Salesforce features. It is separate from the "Cvent SFDC" External Client App the package already creates in your org for Metadata API access; that app is unchanged.
Before: Cvent authenticated to your org with a centrally hosted app. Nothing was installed in your org for this.
After (v8.12): The Cvent Integration External Client App is installed in your org with the package. After upgrading, you will see it under Setup > External Client App Manager and in the installed package contents. It is a hidden, installed app; there is nothing to configure in it.
Who needs to upgrade
Required: any account that wants to set up a new Salesforce OAuth connection in Cvent Admin. New OAuth connections fail until v8.12 is installed in the target org. This includes accounts that have never set up Salesforce OAuth before, regardless of which app version they are on.
Recommended for everyone else: existing Salesforce OAuth connections continue to work today. Salesforce required partners to enable these controls by May 11, 2026, and Cvent has done so. Salesforce has not published a date by which existing customer connections must move to the packaged app, but we recommend upgrading to v8.12 now to avoid disruption as enforcement tightens.
What you need to do. Install or upgrade to v8.12. No additional configuration is required in Salesforce or in Cvent.
Cvent Salesforce App Developer Portal
You can download the latest version of the Cvent Salesforce App from the Installation Steps page.
To see a full version history of this and all past releases of the Cvent Salesforce App, visit the Release Notes page.