Exchange Releases For November 19, 2025

Cvent Supplier Network

Country Name Updates

Expected Release Date: 11/19/2025

Expected Release Date: 11/19/2025

Overview:
Cvent is updating the official spelling of certain country names across the platform to align with the International Organization for Standardization (ISO) guidelines for accuracy and consistency.

Updated Country Names

• Czech Republic → Czechia

• Swaziland → Eswatini

• Cape Verde → Cabo Verde

• United States Minor Outlying Islands → United States of America (Minor Outlying Islands)

Benefits:

• Ensures alignment with ISO’s official country naming conventions

• Promotes global consistency and data accuracy across the Cvent platform.

Vendor Marketplace

Start Vendor Sourcing through Access Portal

Expected Release Date: 11/12/2025

Overview:

We’re excited to announce the integration of the Vendor Marketplace powered by Reposite into the Access Portal. This feature enhances the vendor sourcing experience by allowing you to seamlessly initiate vendor sourcing directly from the Access Portal, streamlining workflows and improving overall vendor management.

Benefits:

• Enhanced Access for Event Planners: You can easily find and manage suitable vendors for various event types, improving your sourcing efficiency.

• Centralized Vendor Management: The new “Discover Vendors” page provides a dedicated space for you to access vendor sourcing tools, making it easier to manage vendor relationships.

• Single Sign-On (SSO) Convenience: You will no longer need to manage separate logins for the Access Portal and Reposite, simplifying your experience and enhancing security.

• Improved Collaboration: This integration is particularly beneficial for enterprise clients managing multiple events, providing a centralized solution that meets their specific needs.

• Faster RFP Creation: You will benefit from quicker and more efficient vendor Request for Proposal (RFP) creation and management, significantly reducing the time required for sourcing vendors.

Pre-requisites:

• Successful Reposite SSO required; will be directed to  https://app.reposite.io/cvent/planners.

• Account must have Access Portal Premium and Vendor Marketplace.

• Account must not have the RFPs blade enabled.

Cvent Passkey

Introducing Room Occupancy Indicators on the Sub‑Block Request Site

Expected Release Date: 11/13/2025

Overview:

• The Group Room Request Site will show occupancy icons on each hotel card.

• Icons indicate Single, Double, Triple, and Quad availability; rooms for 5+ guests are grouped under Quad.

• Icons are driven by each room type’s Max Guests per Room setting.

• Impacted users: group organizers and travel coordinators booking rooms for teams or groups.

Benefits: 

• See room capacity at a glance, helping you choose suitable hotels faster and avoid drilling into options that don’t fit.

• Reduces guesswork and streamlines the path to the next booking step.

• Coming soon: filter and sort by occupancy to narrow options even faster.

What else with Passkey?
Introducing "Show Available" now includes waitlisted options

Expected Release Date: 11/26/2025

Overview:

We’re updating the Passkey Attendee Booking Site so that when the Show Available filter is ON, waitlisted inventory is displayed as available on both the Hotel Selection and Room Selection pages—improving visibility and helping attendees discover more booking options. This is especially valuable for event owners who leverage Passkey’s waitlist functionality.

Benefits:

• Greater transparency into overall availability by surfacing waitlisted options alongside available ones, so attendees can see all paths to secure a room.

• More booking opportunities as attendees can easily identify and join waitlists for popular dates and properties—without extra steps.

• Simpler experience with fewer toggles: there’s no need to switch to “Display all options regardless of availability” to view waitlisted nights—waitlist rooms now show by default across all four hotel search page options.

• Clearer messaging with the updated label, “Waitlist Available,” for consistent, intuitive guidance across the site.

Lastly, with Cvent Passkey...

Decoupling Billing Fields when Processing Rooming Lists

Live now! 10/16/2025

Overview:

When you’re processing a reservation in the Room List Manager, you can now edit individual billing fields (for example, Address) without changing any credit card fields. Earlier this year, Passkey standardized credit card forms across the app to align with PCI guidelines, which grouped billing fields together and made single-field updates harder. This update removes that friction so you can make quick, field-level changes while keeping strong payment security.

If a reservation is pending or unprocessed due to billing info errors, double-click within Billing Information to edit any of these fields:

• Name

• Address 1

• Address 2

• City

• State

• Postal

• Country

• Phone

Benefits:

• Save time: fix just what’s wrong without re-entering full billing details.

• Cut mistakes: targeted edits reduce the chance of introducing new errors.

• Streamline your workflow: fewer steps to get the reservation processed.

• Reduce payment retries: clean up billing issues before re-running payment.

• Stay secure: keep using the standardized, PCI-aligned credit card handling while updating billing-only details.

• Improve data quality: precise edits help keep guest and billing records clean.

What's next?

Allow bulk edits to multiple reservations where card information can be updated independent of billing information.

Visit our Community with questions

Do you have questions about anything we’ve rolled out this window? As always, get questions answered in the Community via the Open Forum.

Register to attend our next quarterly Product News webinar on Wednesday, November 19, from noon - 1 PM ET where the product team will share updates and answer questions. Register Now.