We're thrilled to share that our product team is hard at work, crafting significant improvements that we're certain you will love. Curious to know what we have in store for you in the next window? Keep reading to get a sneak peek of the exciting enhancements that await you!

NEW: Cvent Instant Book Expands Hotel Connections with New Integration

Cvent Instant Book is now integrated with MeetingPackage, the first Central Reservation System for meetings and events.

What does this mean for you?

Cvent Instant Book's integration with MeetingPackage goes beyond our previous partnership with Amadeus. While Amadeus enabled Instant Book connectivity with over 10,000 hotels using Delphi Sales and Catering, this new integration allows us to expand Instant Book even further internationally. It opens up opportunities for Cvent to easily extend our services to supplier partners worldwide.

Here's what you can expect:

• Expanded marketplace: MeetingPackage has partnerships with over 7,000 venues to offer instantly bookable meeting space at major hotel chains across Europe, such as Radisson Hotel Group, Strawberry, Clermont Group, Scandic, and more!

• Time-specific bookings: You can now further refine their meeting requirements, entering the specific time frame for your event before viewing inventory and booking.

• Meeting room: You have additional control over your meeting space booking, choosing the specific room that the venue has available along with any optional packages, add-ons, etc...

Don't miss out on the opportunity to further streamline and automate your booking process. Try Instant Book with our MeetingPackage venues today and see the difference for yourself!

Now more with the Cvent Supplier Network's new and enhanced experience...

We value your feedback and have made enhancements to the new Cvent Supplier Network based on your needs. These improvements aim to enhance your planning experience.

1. Compare Bids on the Bulk Bar

• Issue: The Compare Bids option is an important feature that you need to use frequently during the RFP process. Placing it under the Reports button made it less visible and created confusion.

• Enhancement: The Compare Bids option has been moved outside the Reports button, making it easier to discover and use. This change improves the usability of the bid comparison report.

  

2. Agenda End Time on the RFP

• Issue: In the legacy experience, you could view both the Start and End times of the agenda in the RFP view and create mode. The new experience only displayed the Start time and duration, leading to a subpar user experience.

• Enhancement: We have reintroduced the display of both Start and End times along with Agenda Duration in the new experience. This improvement aligns the new experience with the legacy system and will enhance your satisfaction.

  

3. Full Control over the "Let venues suggest alternate dates" Option

• Issue: Venues often added additional dates to bids, disregarding your primary dates. This caused frustration and wasted time obtaining the correct bids.

• Enhancement: You can now add multiple dates to the RFP and communicate your preferences by unchecking the "Let venues suggest alternate dates" option. This ensures venues provide proposals only for the requested dates, improving efficiency and reducing frustration.

4. Equal Preference for Event Dates

• Issue: Without specific date preferences often received bids only for preferred dates, limiting your options and details for other potential dates.

• Enhancement: You can now mark all dates with equal preference, ensuring you receive proposals for all specified dates. This enhancement provides a broader range of options and better information for you to make informed decisions.

5. Additional filters on the All RFP's Page

• Issue: You are currently only able to search RFPs by RFP code, RFP name, and Organization. In the legacy, there were a lot of options for you to search for an RFP, which was restricted in Phoenix.

• Enhancement: We are now introducing an additional custom filter placed beside search which will allow you to search RFPs by Key contact first name, Key contact last name, and Organization. Additionally, you can also save this as a custom view.

6. Clear visibility of contacts while sending a message

• Issue: While sending a message to a venue, earlier all the contacts were selected by default. This caused concern since you were sharing information with contacts that you did not want to be selected.

• Enhancement: You can now see a clean slate to add the contacts you want to send a message to. This ensures that you can have control over the information you are willing to send to.

7. To open an RFP in a new tab from All RFP's Page

• Issue: While accessing RFP's on All RFP's, you could not open the RFP in the new tab in the New CSN experience which hindered the ability for you to multitask and affected your overall user experience.

• Enhancement: The All RFP's page should have an option to open the RFP in a new tab. This will allow you to multitask and view multiple RFP's at the same time in different tabs.

8. Proposal Mismatch Icon on Venue list and View Proposal Page

• Issue: In the legacy experience, we had an icon to display when a Proposal did not meet the requirements stated in the RFP. However, this icon was not present in the new experience.

• Enhancement: To maintain consistency and improve user understanding, we have now introduced the same mismatch icon in the new experience as well. The icon will highlight overall mismatches on the Venue list and section-level mismatches on the View proposal page.

These enhancements aim to improve the overall experience of the New CSN Planner by addressing key issues and providing greater control and clarity for planners.

Switching gears to Cvent Event Diagramming...

Cvent Event/Event Diagramming 1-way Autosync and SSO

To improve the onboarding experience for users, we are enhancing the integration between Cvent Core and Cvent Event Diagramming (CED). This strategic move brings together the functionalities of both platforms, providing you with a seamless experience. Strengthening this integration aims to make the transition to CED smoother for our valued users like you.

In this release, we move from Facade-API to the Universal API to facilitate the pull of attendee information from Cvent into CED (1-way). This new architecture provides improved stability and scalability and unblocks new functionality including:

• Login using Cvent Authentication and SSO

• Automatic sync of attendee changes from Cvent to CED

Release Plan:

Starting August 7th, we will gradually release this update over 2 weeks. All accounts will have access by August 21st and can be added earlier if requested.

New Features:

Autosync

This newest update features Autosync – a major improvement to the existing workflow. 

Previously, manual acceptance of changes to the attendee list from Cvent was required, which hindered the efficiency of updating seats during live events. With the new release, changes to the attendee list will automatically flow into CED. A toast notification will inform you of new updates, allowing you to view them if desired, without any interaction required. This enhancement greatly improves the usability of the integration and facilitates seamless seating changes during live events.

Login/SSO

As highlighted above, we will now utilize Cvent’s login infrastructure for initiating the CED > Cvent connection. Previously, you were asked to input your Cvent credentials within CED to see your active Cvent Events.

Now, when clicking “Log in”, you will be routed to login.cvent.com to utilize the existing Cvent login structure. Once you log in, you will be redirected back to your event in Cvent Event Diagramming where you can complete the attendee list selection process.

Additionally, logging into Cvent through SSO will now be able to connect to the integration via SSO on the same page.

Additional Updates:

• The "Canceled" tag/update will now be available for the entire event, or for a session (if the attendee removes the session from their schedule and the attendee list in CED is for that session).

• The name of the selected Cvent event/session is now visible at the top of the CED attendee list, with a direct link to the Cvent event page. The Cvent event will require logging into Cvent to access.

• We've added a timestamp of the most recent sync of attendee data into CED at the top of the attendee panel. It can be found by hovering on the clock icon.

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• You must now be a Planner Admin to initiate the sync.

• We now support the import of multi-line custom questions as fields.

• We now support the import of session questions

• Now, when an attendee creates seating groups with an imported field, new attendees will be added to groups based on their selected field. Previously, the grouping column was a one-time pull of the data on the initial import of the attendee list.

Reminders:

• Users on the EU Data Center are not supported.

• Attendee lists beyond 1,000 attendees are not currently supported.

• The integration is not compatible with the legacy Social Tables Check In iOS app - you should utilize OnArrival exclusively for check-in.

• You must be actively logged into Cvent during their CED session to receive updates. The connection between CED and Cvent is not saved at the event level; it is saved by you. Once there is an active session logged into Cvent, CED can share the updates to the attendee list among all users concurrently viewing the diagram (whether the others are logged in to Cvent or not), but you MUST be logged into Cvent with an active session for those updates to flow in. If you are not actively logged in, attendee list updates will flow into CED as soon as a new connection is established.

Future Features:

This release precedes the 2-way integration release which will be coming in Q3 2024.

Last but not least, ending with Cvent Passkey...

Editing Active Public Block Requests

We now allow changes to Public Block Request settings while a Public Block Request is live and open for responses.

What is new?

Previously, the Public Block Request form could only be edited until the first response was received. After that, the questions on the form were fixed, making it impossible to add or adjust missing questions. This often required creating a new form. With this release, you can freely add, edit, or remove questions even while the request is live and open for responses.

What are the key benefits?

• Allows you to correct mistakes or otherwise adjust their request criteria freely while the request is open and active

• Views of sub-block contact preferences and reporting adjust to any changes while retaining and displaying all previous responses

What problems does this solve?

• Allows you to test and adjust the request before launching it

• Allows post-launch adjustments to requests in response to changing business needs

Visit our Community with questions

Questions about anything we’ve rolled out in this window? As always, you can get product questions answered in the Cvent Community via the Open Forum. Also, our Q3 Product News Update Webinar: Event & Exchange Products - is now live for registration. Register Now!