Exchange Solutions News for 13 March 2024

Hello there! We have some exciting news from the product team regarding a big improvement for The Cvent Supplier's new experience that we know you'll love.

Introducing the newly improved and localized CSN Planner Emails!

We are thrilled to announce the release of four additional CSN Planner emails that have been redesigned and fully localized. These emails have been specifically crafted to enhance your experience on CSN and solve common pain points.

So, what problems do these new emails solve?

They will be triggered in various situations, such as when a venue sends a new message, when an NSO removes themselves as the contact on an RFP and provides a new NSO, when a venue requests the RFP to be awarded to them, and when a CVB confirms the receipt of the RFP.

This exciting update is for all CSN users. It is specifically designed for planners, just like you, who source their RFPs through CSN. We understand the unique challenges you face, and these new emails are here to make your life easier.

Now, let's talk about the most important and valuable aspects of this release. First and foremost, these emails will look different from what you're used to. We have given them a fresh and improved design to ensure a seamless and visually pleasing experience.

But that's not all! We have also made sure that these emails are fully localized for the 18 languages we offer on CSN. So, no matter where you are in the world, you can receive and understand these emails in your preferred language.

Lastly, whether you created your RFPs in the legacy CSN experience or the new CSN platform, these emails will direct you to the proper application to manage your RFP and the responses. We want to ensure that you can effortlessly navigate through the CSN ecosystem.

We hope you are as excited as we are about these newly improved and localized CSN Planner Emails. Stay tuned for the release on 13 March, 2024, and get ready to experience a whole new level of convenience and efficiency on CSN!

Visit our Community with questions

Questions about anything we’ve rolled out in this window? As always, you can get product questions answered in the Cvent Community via the Open Forum. Also, attend our quarterly Product Update Live Q&A webinar -- next QPU likely in late April -- where our product team is on the call to answer questions live!