Exchange Solutions News for 18 September 2024

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Our product team is working hard to bring you significant improvements that you'll love. We have one update in this release, with even more to come in the next rollout. Stay tuned!

Introducing Account User Email Address Verification

This release introduces an email address verification process for account users. This enhancement aims to bolster account security and reduce the risks associated with phishing attacks.

Key Features

Email Verification Workflow:

• When you create a new user, a verification email is sent to the user's email address

  

• When you update the email address for an existing user, a verification email is sent to the new email address and another email is sent to the existing email address.

  

• Users must click on a verification link within the email to confirm.

• Until verified, users are marked as unverified and restricted from logging in.

  Administrator-Initiated Verification:

  • You can manually trigger verification emails for users through various options in the user management workflow.

    

  Verified User Status:

  • Once verification is complete, the user is marked as verified and can access the account.

  Password Confirmation Popup:

  • When updating profile information, users are prompted to enter their password as a security measure to prevent unauthorized changes.

Benefits

• Enhanced Account Security: Prevents unauthorized access and phishing attempts.

• Improved Data Integrity: Ensures that email addresses are legitimate and associated with the correct user.

• Reduced Risk of Phishing: Mitigates the potential for malicious attacks targeting unverified email addresses.

• Increased User Trust: Provides users with confidence in the security of their account information.

Visit our Community with Questions!

Questions about anything we’ve rolled out this window? As always, get questions answered in the Community via the Open Forum. Also, attend our quarterly Product News webinar, where the product team is on the call to share updates and answer questions!