Plan & Promote News for 27 September 2023

Top News: Discount Code Updates and more

The product team has 3 big improvements they're working to deliver in this window that we know you’re going to love:

1. Discount Code Enhancements -

   Get ready for a series of exciting enhancements made to Event-level Discount Codes including searching discount codes, expanded import capabilities and new export options. These updates are designed to provide greater flexibility and streamline the overall Discount Code management process.

   • Search on the Discount Code Homepage:

     Managing a large number of discount codes can be challenging and tedious. To simplify this process, you can search by Discount Name and Discount Code on the Discount codes homepage.

     

   • Expanded Import Capacities:

     You can now import up to 1000 event-level Discount Codes at a time versus the previous limit of 250 discounts. This enhancement accelerates uploading discount codes, making it easier than ever to maintain an event's discount structure.

   • New Export Discounts option under Actions menu:

     A new "Export Discounts" option has been added under the Actions menu, allowing you to choose some or all event-level discounts and export them for further updates. This export is designed to specifically export event-level discount codes. Account-level discounts & volume discounts cannot be exported via this option & will be disabled for selection.

2. Ability to Modify Invitees' Flight Information -

   You are now able to directly modify the flight information entered by the registrants using any of the flight widgets during registration, including Flight Requests, Air Actuals, and Group Flights. For example, if you need to change the flight dates or the airport location for a registrant's flight, you can go directly to the travel page and modify those details. Previously, you needed to navigate through all the registration pages to make that change. You can make these modifications by clicking on the "Manage Travel" option on the Registration dropdown on the invitee page.

   

   Once you click on "Manage Travel," you will be redirected to the registration page with the travel widget. In case there are multiple travel widgets (including hotel widget) and they are spread across multiple pages, you would land on the first page with the travel widget upon clicking the "Manage Travel" option. You can click on the Next button on the page to navigate to the other pages with the travel widgets. During the modification flow, planners are now able to do the following:

   • Modify existing flights

   • Add new flights

   • Cancel existing requests/bookings

   • Answer applicable questions/ alternate questions

   • Input travel credit card (if applicable to the flight requests)

   • Submit payments and refunds generated based on the changes made during the modification (for Group Flights)

3. Hide Exhibitor Booth Staff -

   With this update, planners and exhibitor admins will now be able to select which booth staff members are displayed or hidden. Previously when booth staff were associated to an exhibitor, they were always visible on their exhibitor page in Attendee Hub. However, there might be scenarios where exhibitor admins want to invite non-booth staff members to an event, and don't want those members to be displayed under Booth Staff on the Exhibitor page.

6 additional improvements to make your job easier

If you thought the above items are exciting, wait until you see what else the team plans to release in the next launch window:

• Turn On Click Tracking by default for Emails - You no longer have to worry about whether to turned on click tracking before sending out an email.

• REST API GET endpoints for Hotel, Air Request & Air Actuals - Retrieve specific aspects of Travel requests for seamless integrations

• Event Copy Exhibitor Updates - This offers more flexibility to select which areas of exhibitor management that want to copy to a new event.

• Exhibitor Content Type Permissions - This update will allow you to specify which content types exhibitors are allowed to add in the Exhibitor Portal.

• Hotel Billing Instructions in the "Hotel Request Details" Report - Compare the billing instructions specified for the hotel and the instructions for the invitees' hotel requests within this report. Easily share the information with travel agents by exporting the report. The two new fields are "Hotel: Room & Tax" and "Hotel: Incidentals".

• Updated Cookie Banner for Exhibitor Portal - We've updated the cookie banner in Exhibitor Portal to align with other Cvent products. The cookie banner will prompt Exhibitor Admins with cookie consent details, to accept all cookie or only the essential cookies.

Other news that may interest you...

• The legacy Agenda widget is sunsetting October 2, 2023. After this date, any new events created from a template or copy will no longer have the legacy widget. The legacy Agenda widget will be replaced by our new Agenda widget, which has a refreshed layout, improved filtering, and more. Reach out to your account team with any questions.

Visit our Community with questions

Questions about anything we’ve rolled out in this window? As always, you can get product questions answered in the Cvent Community via the Open Forum. Also, attend our quarterly Product Update Live Q&A webinar where our product team is on the call to answer questions live!