Trade Show Solutions Releases for January 29, 2025

The product team has been working hard to deliver features for iCapture and Jifflenow that enhance your ability to capture and follow up on the highest-quality leads. We wanted to share several exciting updates with you for this launch window, so see below!

As a reminder: Jifflenow release dates will have slightly different launch dates from the Cvent cadence for the near future as we continue to work on aligning product release development work over time. Due to this, we are sharing releases that are estimated to happen shortly after January 29.

Jifflenow

Jifflenow for Outlook

Expected Release Date: 01/31/2025

What's Changed: We are excited to announce the launch of Jifflenow for Outlook, an add-in that allows Sales development representatives and other internal meeting requestors to schedule meetings and share their availability links directly from Microsoft Outlook. This integration removes the need to switch between the Jifflenow web app and email/calendar software, making your workflow more efficient. Users can access all the Event instances within their Outlook account, share availability via flexible links, and schedule meetings with one click.

Benefit: This feature allows faster scheduling directly within Outlook and ensures accurate meeting data with real-time sync. Flexible availability sharing enhances user experience by simplifying meeting management, leading to improved productivity and better event outcomes.

Double Request Capabilities

Expected Release Date: 01/31/2025

What's Changed: This new feature enables executives and their teams to handle overlapping meeting requests efficiently. Users can receive multiple requests for the same time slot, evaluate them, and decide which meeting to prioritize. Conflicting requests are auto-declined upon acceptance, with notifications sent for quick action. This feature includes event and user-level toggles, integration with external tools, and compatibility with sessions and external attendees.

Benefit: This feature optimizes scheduling by ensuring executives focus on high-priority meetings and improves decision-making for their teams. Clear notifications and auto-decline functionality improve communication and reduce ambiguity for all stakeholders.

Attendee Endorsement Feature Enhancements

Expected Release Date: 01/31/2025

What's Changed: We have updated the Endorsement Feature to enhance transparency, communication, and efficiency in scheduling meetings with executives. Users with endorsement privileges (Meeting Managers, EAs) can now approve or reject meeting requests, with a mandatory reason provided for rejections. Requestors receive real-time status updates, and calendar availability is managed more effectively by removing blocks upon rejection. Enhanced visibility and comprehensive meeting history documentation improve the overall process.

Benefit: This update improves transparency by clearly communicating endorsement requirements and decisions. It improves scheduling by preventing blocked calendars and optimizing executive availability. Better communication ensures requestors understand rejection reasons and can adjust their plans accordingly.

"Check-in & No-show Only" Privileges

Expected Release Date: 01/31/2025

What's Changed: The new "Check-in & No-show Only" user privilege is designed to simplify event operations. This privilege allows companies to assign temporary users, like contractors, to handle participant check-ins and no-shows without accessing other sensitive functionalities. Users can manage check-ins through various interfaces, and their access to scheduling or administrative functions is restricted.

Benefit: This update ensures smoother event management by enabling focused and secure workflows for temporary staff. It enhances security by limiting access to sensitive functionalities while maintaining efficient check-in processes through badge scanning and other interfaces.

Other Jifflenow news that may interest you...

Enhanced RSVP Handling - Improved RSVP handling allows attendees to easily update their meeting status from declined to accepted, ensuring better conflict management and eliminating manual updates

Improved Start Times and Duration Settings — Enhancements to standardize start times, manage crowd flow at check-in desks, and provide greater flexibility for Meeting Managers and Admins

Event and Company-Level User Role Updates — Enhancements to our role management system decouple event-level roles from company-level roles, assign default roles to new users based on predefined values, and clarify role assignments with success messages.

iCapture

Custom Labels for Lead Priority & Event Size

Expected Release Date: 01/29/2025

What's Changed: You can now customize the label of "Priority" leads to any term that aligns with your internal language, ensuring your qualified leads are easily identifiable. Additionally, you can update the labels for Event Size upon event creation, allowing you to segment and analyze event performance using your own designations.

Benefit: These customizations provide deeper insights and more relevant analytics, making your back office data more meaningful and demonstrating greater value from your trade show participation.

Visit our Community with questions

Do you have questions about anything we’ve rolled out this window?

As always, get questions answered in the Community via the Open Forum.

Also, attend our next quarterly Product News webinar on March 12, where the product team will share updates and answer questions!