Actionable Insights Releases for January 14, 2026

Integrations

Updates to List Event Questions & Get Question Choices REST APIs

This new feature enhances event planning by giving planners access to additional internal data. Planners can now retrieve Internal Notes for List Event Questions and view the "Other" and "N/A" responses in the Get Question Choices REST APIs, enabling more comprehensive internal processes and decision-making.

User Benefits

With this update, planners can:

• Access Internal Notes directly from the List Event Questions endpoint, improving tracking and documentation of question-specific details.

• Retrieve "Other" and "N/A" options for Question Choices via the Get Question Choices endpoint, ensuring all possible responses are considered during planning.

REST API - GET Endpoint for Membership items

API Users will now be able to fetch information about "Membership items" associated with their events. This endpoint is designed to provide greater flexibility and control for event planners, enhancing their ability to manage membership items more effectively.

Things to Note

• For each Membership Item associated with the event, the endpoint returns a consolidated view of membership attributes such as:

  • Membership type

  • Membership item

  • Membership contact type

  • Duration

  • Price for new members

  • Price for existing members (renewal)

  • Currency

  • Membership item code

  • Associated General Ledger (GL) code details

  • Description

  • Registration type restrictions

  • Auto-close date

  • Additional information/note

• Planners can filter the data using:

  • Membership item IDs

  • Registration types associated with the membership items in the event

Detailed documentation for the endpoint is available on the Cvent Developer Portal.

Cvent REST SDKs for Java, Typescript, and .NET

Developers previously spent significant time building boilerplate authentication, retry logic, and pagination handlers, detracting from business value. These official SDKs eliminate that overhead, reducing integration development time from days to hours and enabling customers to connect Cvent to more systems in their tech stack. This drives increased platform adoption, deeper customer embedding, and improved retention.

This is an early adopter release available to all customers. Breaking changes may occur in future versions as we gather feedback and iterate toward general availability.

Who is this feature or new product for?

Developers building integrations with Cvent's REST APIs using Java, TypeScript, or .NET.

Key features:

• Type-safe methods and models for every API operation, generated from Cvent's OpenAPI specification

• Automatic token management and refresh handling

• Configurable retry policies for transient failures

• Logging integration hooks for request and response tracking

• Pagination support that simplifies working with large datasets

• Available on Maven Central (Java), npm (TypeScript), and NuGet (.NET)

Known limitations:

• Custom authentication hooks for Authorization Code Flow applications are not currently supported

• As an early-adopter release, breaking changes may occur between versions

Surveys

New and Enhanced Event Feedback Email Audience Targeting

For planners, configuring event feedback and reminder emails is now more accurate, predictable, and aligned with actual attendee participation. With this release, we have updated the audience selection and survey mapping logic for event feedback emails, introducing a unified, rule-based audience model that ensures emails are sent only to the intended recipients.

This new workflow introduces explicit audience filters, clearer survey selection, and enforced separation between event and session feedback emails, resulting in higher planner confidence and an improved attendee experience.

Audience Selection Enhancements

When setting up an event feedback email, planners can now define recipients using explicit audience criteria. Emails are sent only to recipients who match all selected conditions.

Available audience filters include:

• Audience Type: Survey Audience, Assessment Audience

• Completion Status: Have Completed, Have Not Completed

• Attendee Type: Primary Registrants, Guests

• Participation Status: Registrant, Participant

Participation Status is now derived from the selected survey chapter audience (registrant-based or participant-based). This ensures emails are created and triggered based on the survey's actual participation requirements, improving accuracy and consistency.

These controls ensure feedback emails are not sent to ineligible attendees and behave consistently across all sends.

Survey Chapter Selection

Survey selection during email setup is now audience-aware and limited to relevant content. Planners can choose from:

• All Surveys – Includes all event and session surveys

• All Event Surveys – Includes only event-level feedback surveys and assessments

• Manual Selection – Allows planners to select specific survey chapters

Additional behavior includes:

• Only applicable surveys are shown based on the selected audience

• Inapplicable surveys are excluded from selection

• Selecting All automatically includes newly added surveys going forward

Event and Session Email Separation

To ensure predictable configuration and delivery:

• Event feedback emails can include only event-level surveys and assessments (except when using All Surveys)

• Session feedback emails can include only session-level surveys and assessments

Existing emails that include both event and session surveys will continue to function. However, new mixed configurations cannot be created.

Advanced Filter Improvements

Advanced filters now dynamically adjust based on selected audiences and surveys:

• Only relevant survey fields are displayed

• Filters that cannot be evaluated for the selected configuration are automatically excluded

This simplifies setup and reduces invalid filter scenarios.

Notifications for Survey Changes

When a survey linked to an email is added, removed, or updated:

• The Survey Designer notifies planners that associated emails may require review

• The Email Setup screen alerts planners to re-review and reconfigure affected emails

Notifications remain visible until the planner takes action.

Existing Events and Emails (Go-forward)

• Events created before the release retain their existing audience behavior

• Events created after the release automatically use the new audience model

• All existing emails continue to work as configured

• Existing emails open in the old UI based on the defined cutoff date, with behavior preserved

Event and Email Copy Behavior

Copy workflows automatically align with the updated model:

• Copied emails retain their original survey selection where possible

• Event feedback emails in copied events include event-level surveys by default

• Informational messaging explains any adjustments made during the copy process

Overall, this release delivers a more controlled and predictable event feedback email experience by aligning audience selection with survey intent, enforcing clear survey boundaries, and preserving legacy behavior—resulting in higher planner confidence and more relevant attendee communications.

Additional Resources

Cvent Community: Do you have any questions about the updates we've rolled out this window? As always, get questions answered in the Community via the Open Forum.

Beta Program Opportunities: Help us make Cvent Products better by being the first to test products before they're widely available. Join Beta Programs.

Q4 Quarterly Product News Webinar: If you missed our Q4 Product News Update webinar, catch up on all things product via the recording. Watch On-Demand Here.