Actionable Insights Releases for September 2, 2026

Reporting

Event Insights (Cvent Assistant)

The Cvent Assistant now includes an Insights capability — so you can ask questions about your event data in plain language and get clear, trusted answers without running reports or exporting to Excel.

Ask about registration pace, session attendance, revenue performance, check-in trends, or audience breakdowns, and the Assistant returns a focused answer in seconds. It understands your data, respects your existing permissions, and meets you where you're already working in Cvent.

What you can do with the Insights Capability

• Ask anything about your event data in plain language. Questions like "How is registration trending this week?", "Which sessions are at risk of overcrowding?", or "What's my revenue compared to last year's event?" return accurate answers directly from your event.

• Get answers across the full event data model. The capability covers registration (summary, over time, by type, by session, by custom field), check-in, session attendance and capacity, revenue, abandoned registrations, payments, email campaign performance, audience segments, and budget.

• Drill into what matters. Filter by admission item, audience segment, session, date range, email type, or registration status. The Assistant understands contextual filters — such as "how many IT Leaders are on the waitlist?" — without you having to configure a report template.

• See the data your way. Answers appear as clear text summaries and tables. For questions about trends, breakdowns, and pacing, the Assistant automatically renders a chart alongside the text output — giving you a visual read without extra steps.

• Compare across events. Ask how this year's registration or attendance compares to a prior event, and the Assistant returns a side-by-side comparison without you needing to specify every parameter.

Things to Know

• Permission-aware by design. The Assistant uses your existing planner permissions. It returns only data you already have access to and never aggregates across events or accounts you can't see.

• Deterministic data retrieval. Answers are backed by direct API calls to Cvent's event data — not generated text. Registration counts, revenue figures, and attendance numbers are pulled from the same underlying source as your standard Insights pages.

• Context-aware within your session. The Assistant understands which event you're working in and retains the context of your conversation so you can follow up naturally.

• Charts are rendered automatically for the right questions. For questions about trends, breakdowns, and pacing, the Assistant renders a chart alongside the text output. Chart types are selected to match the data — line charts for time-series trends, bar charts for breakdowns and comparisons.

• The Insights capability does not currently answer questions about travel data, CSN, or Meeting Request Forms (MRF). These are planned for future phases.

Publishing Insights to Access Portal

We are expanding Cvent's reporting capabilities to make event insights directly available in the Access Portal, giving all portal users visibility into the data that matters most to their event or events program experience.

With this release, event organizers can publish Registration Overview, Session Overview, and Cross Event Insights directly to the Access Portal, where account and other portal users can view them without leaving the portal. Instead of insights remaining siloed in planner-facing tools, key event data is now surfaced in context. Access to published insights is controlled through permissions, ensuring organizers retain full governance over what is visible and to whom.

Key capabilities include:

• Registration Overview in the portal. Account and portal users can view registration-level data directly in the Access Portal, reducing the need to manually share reports or export data on request.

• Session Overview in the portal. Session-level engagement data is now surfaced alongside the session reports portal users already use, giving them a clearer picture of session activity and participation.

• Cross Event Insights in the portal. Organizations running multiple events can expose cross-event trend data to portal users, thereby supporting transparency and enabling informed engagement across their event portfolios.

• Permission-based access control. Planners and administrators control which insights are published and who can view them, ensuring that sensitive or internal data is never exposed without explicit authorization.

• Centralized insights experience. All published insight types appear in a single location in the Access Portal, creating a consistent and predictable viewing experience for portal users across event types.

Things to Know

• Access to published insights is permission-based — insights are not visible to portal users by default and must be explicitly enabled by an authorized planner or administrator.

• Each insight type (Registration Overview, Session Overview, Cross Event Insights) is published independently; organizers can choose which to surface on a per-event basis.

• Portal users can view only insights published specifically for them — no cross-event data is shared without explicit configuration.

Additional Resources

Cvent Community: Questions about the above updates? As always, get answers in the Community via the Open Forum.

Beta Opportunities Page: Try new features and products out before full launch availability. Join Beta Programs.