Exchange Solutions Releases for October 1, 2025

Cvent Supplier Network

Discover a New Way to Source Vendors on CSN

Expected Release Date: 10/22/25

Overview

We’re excited to introduce the new Vendor Partners section on venue profiles within CSN search. This feature gives you instant access to a curated list of trusted vendor partners connected to each venue, making it easier than ever to find the right partners for your events.

With this enhancement, you’ll enjoy a more streamlined vendor sourcing experience and greater visibility into the network of vendors that support each venue. It’s all about helping you plan with confidence and connect with the best partners for your next event.

Key Features

Vendor Partners Section
You can easily explore a dedicated section on each venue profile page that showcases trusted vendor partners working closely with the venue.

Curated Vendor Lists

• Diamond Venues: View a custom list of the venue’s preferred vendors.

• Basic Venues: Access a Cvent-recommended list of Reposite vendors tailored by location and service compatibility.

Vendor Details at a Glance
Each vendor card highlights the vendor’s name, image, service categories, and includes a direct link to their Reposite profile for more information.

Seamless Sourcing Experience
With a single click, view full vendor profiles or begin the sourcing process directly in Reposite. Logged-in users benefit from single sign-on (SSO), while guest users are directed to Reposite’s login page.

Event Diagramming

Enhanced Mobile Check-in Experience

Overview
During an event, you’ve previously been limited to two check-in options: the desktop version (which is not mobile-responsive) or the iOS Check-in app (which works only on Apple devices).

With this release, we’re excited to introduce a redesigned, web-based mobile check-in experience. This new platform works seamlessly across all mobile devices, giving your event teams greater flexibility, portability, and enhanced functionality on-site.

Note: This functionality does not currently support attendee lists from Cvent Event Core integrations.

Attendee Check-In

Introducing Event Integration Attendee History

Overview

Introducing the new Event Registration Integration history feature for Cvent Event Diagramming (formerly Social Tables). With this enhancement, you can now easily review a comprehensive summary of all registration data updates passed from Event Registration to your event diagrams—at any time.

Previously, updates to registrant information were shown in a brief, one-time notification, which could be missed if not viewed immediately or when managing multiple attendees. Now, the Event Reg Integration history provides a clear, accessible record of all changes, helping you stay informed and confident in your event data.

This new tool empowers you to track updates, verify data accuracy, and ensure a seamless event planning experience.

Key Features

• To take advantage of the Event Registration Integration history, simply import your attendee list from Event Registration into Cvent Event Diagramming (formerly Social Tables).

• The integration history provides a clear, ongoing record of all registration data updates, making it easy to track changes and ensure your event diagrams are always up to date.

Important Notes

• Only actions taken on Event Registration attendees after this feature's release will appear in the Cvent Integration History. Updates made before this enhancement are not included in the historical record.

• For the most accurate and complete tracking, be sure to import your attendee list from Event Registration before making changes you wish to monitor in the integration history.

Cvent Passkey

Introducing Hotel Instructions Emails

Overview

Introducing Hotel Instruction Emails—a smarter, simpler way to keep your hotel partners in sync for every Passkey event.

Now, automated instruction emails go out to every participating hotel, whether they’re integrated or not. You can easily customize when emails are sent and add the right contacts at each property, so everyone gets the details they need, exactly when they need them.

Each message includes clear, step-by-step instructions for working with Passkey, making it easier for hotels to deliver reservations straight to their property management system (PMS). By reducing manual work and streamlining communication, you’ll enjoy a smoother, more efficient planning experience and stronger collaboration with your hotel partners.

How does it work?

You can easily manage and configure Hotel Instruction Emails by navigating to Event > Communications > Smart Alerts page.

All related settings and options for this feature are conveniently located here (such as adjusting delivery schedules and hotel recipients):

Based on your configuration, the hotel contact(s) will receive the communication on a scheduled date:

What's next?

Coming in Q4 2025, we’re making Hotel Instruction Emails even easier for you:

• See delivery and open status right from Smart Alerts and Campaigns Reports.

• Send or resend emails anytime—before or after your scheduled date, to one or many hotels.

• Quickly set up or update schedules and recipients during event creation or when adding hotels.

These upcoming features are designed to give you even greater control and visibility, making communication with hotel partners more efficient and effective.

Cvent Travel

Request Extended Stay in Negotiations

We’re excited to introduce a new way to manage extended stays in Cvent Travel negotiations—available exclusively in the new user experience. With this enhancement, travel managers and suppliers can easily add and request extended stay rates directly within the negotiation workflow, bringing greater flexibility and efficiency to corporate travel management.

Key Benefits:

• For Travel Managers: Enjoy greater control and flexibility when arranging travel, making it simple to accommodate travelers who need longer stays.

• For Suppliers: Respond to extended stay requests with ease, which helps you capture more business and build stronger client relationships.

What’s New:

• Seamless Requests: Request extended stay rates during negotiations with just a click—no more manual workarounds.

  

• Clear Responses: Hotels can quickly accept or decline extended stay requests, with the outcome clearly displayed in easy-to-read banners.

• Streamlined Experience: These updates reduce manual effort and help minimize errors, so you can focus on what matters most.

This update is designed to make extended stay management more intuitive and efficient for everyone involved. We look forward to seeing how these enhancements help you deliver even better travel experiences.

Additional Resources

Cvent Community: Do you have questions about anything we've rolled out this window? As always, get questions answered in the Community via the Open Forum.

Beta Program Opportunities: Help us make Cvent Products better by being the first to test products before they're widely available. Join Beta Programs.

Q3 Quarterly Product News Webinar: If you missed our Q3 Product News Update webinar, catch up on all things product via the recording. Watch On-Demand Here.