Plan and Promote Releases for August 6, 2025

Registration 

Pricing Enhancements: Streamlined Fee Set Up and Workflow Redesign

This release introduces a streamlined workflow that consolidates all pricing-related actions into one intuitive interface within the Registration Overview page, and guides you to the redesigned pricing page with new bulk fee management capabilities.

You can now quickly visualize, associate, and update registration fees in bulk, reducing repetitive tasks and minimizing errors. This unified approach and redesign not only accelerates event setup but also empowers greater control and clarity, transforming a previously fragmented workflow into an efficient, intuitive process that supports faster, more confident event launches.

Key Highlights:

You can now enable pricing directly from the Registration Overview page. All critical actions—including enabling pricing, adding the payment widget in the site designer, and navigating to the pricing page — are now centralized, significantly streamlining the pricing setup process.

Before Pricing is Enabled:

Enabling Pricing:

After Pricing is Enabled:

The refreshed interface delivers a more actionable view of an event’s pricing structure and policies. With the new “Manage Fees” option, you can make bulk updates in just a few clicks—especially helpful for recurring events or annual price adjustments—minimizing repetitive tasks and maximizing productivity.

Redesigned Pricing Page for Fees:

Bulk Manage Fees Workflow:

It’s now easier than ever to associate registration types with specific fees. Newly introduced visualization tools provide at-a-glance clarity on how registration types and fees interact, helping you quickly spot and resolve common issues—such as ensuring a registration type is assigned a $0 fee rather than a default charge when fees exist for a particular item.

Filter Fees by Registration Type:

Things to Note:

• When enabling pricing for an event, the payment widget will be auto-added on the last page of the site designer. You will still need to publish the site.

• There is an "Admission items with no fees" section at the bottom of the pricing page to allow you to quickly identify the items that have not yet been priced and add fees. This is specific to Admission Items-- no other product items, like Sessions, Session Bundles, or Quantity Items will have this section.

• You can search by product name or fee name in the search bar.

• The registration type filter will always return at least one fee for an item if fees exist. If a registration type is not assigned to a fee for an item, the default fee will be returned. This is to indicate which fee an attendee with the reg type will receive.

• All fee business logic, functionality, and structures remain unchanged. This improvement has improved the user experience and efficiency in visualizing and managing fees.

• You do not need to make any updates. The fees they have already set up in existing events will be reflected on the updated pricing page.

Media Library and Image Updates for Event Email Designer

We've updated the Media Library and Image widget in Event Email Designer to modernize the interface and facilitate more efficient navigation and file management.

This will make uploading, accessing, and finding images much easier as you work on building out event emails in the event email designer.

Key Highlights

• Modernized UI for an improved and intuitive user experience

• Enhanced user experience for easier navigation and maneuverability

• Additional sort and view options for better file organization

• Bulk upload, move, and delete functionalities for efficient file management

• Improved search functionality displaying both folders and files matching the search criteria in one area

How do you access the new library?

When you add an image from within the Event Email Designer, you'll automatically see the refreshed Media Library. You can do this from the following points: Image Widgets, Image Carousel Widgets, or by adding images as backgrounds to widgets, sections, or the email background.

Image Widget:

Image Alt Text will now be required for non-decorative images. This will ensure event emails are accessible to all attendees, including those using a screen reader.

You will still be able to manually mark an image as decorative, which hides the alt text field.

What's the difference between non-decorative and decorative images?

• An image that contains important information for understanding the full content of the email should be marked as "non-decorative." Non-decorative images require alt text so the information within them can be conveyed properly by screen readers. Examples of non-decorative images include maps, diagrams, and tables.

• An image that doesn't add any meaningful or important information to the email should be marked as "decorative." These images are typically added for branding or design purposes only or already have text describing them on the page. By marking them as decorative and not assigning any alt text, screen readers ignore them, which helps to reduce noise and distraction for screen reader users.

Properly classifying your images can make your email's information accessible to more attendees.

What does this look like?

When an image widget is added to the canvas, the image is marked as non-decorative by default. You will be required to add alt text.

If the image is decorative, you can mark it as such. In this case, the alt text field will disappear and won't be required.

How will this impact existing images?

Existing images without alt text will be marked as decorative and will not require alt text. Existing images with alt text will be marked as non-decorative to preserve the text. You won't be required to make any changes.

Country Code Selection for Mobile Number

We are excited to introduce the new Country Code Selection for Mobile Number feature in the registration process. This enhancement is designed to improve the accuracy and reliability of mobile number entry for attendees, especially those outside the US and Canada, ensuring seamless access to the Attendee Hub via mobile verification.

Why This Change?

Previously, SMS/text messages sent to attendees outside the US and Canada often failed due to missing or incorrect country codes in mobile numbers. While informational text encouraged country code entry, the issue persisted because the mobile number field is deeply integrated across multiple systems, making structural changes complex.

This update introduces a country code dropdown that encourages correct country code entry without altering the underlying mobile number field or impacting existing integrations. This ensures international attendees receive SMS verification messages reliably, improving their login experience to the Attendee Hub and overall event engagement.

Benefits for Planners

• Improved International Attendee Experience: Ensures attendees worldwide can verify their mobile numbers and access event resources smoothly.

• Reduced Support Requests: Minimizes issues related to SMS delivery failures caused by incorrect phone number formats.

• Data Consistency: Maintains accurate and standardized mobile number data across your event systems.

• Easy Adoption: This feature automatically applies to new events and when adding the mobile number field to registration forms, with no disruption to existing events.

What’s New?

• Country Code Dropdown: Attendees can now select their country from a dropdown menu, which automatically pre-fills the appropriate country code in the mobile number field.

• Dynamic Country Recognition: When attendees type their phone number with a recognized country code, the system dynamically updates the country selection to match.

• Default Country Setting: For a more personalized experience, the default country code will either be set to the United States or correspond to the attendee’s browser locale.

• Read-Only Support: For planners using read-only mobile number fields, existing phone numbers from the address book will load as-is without errors, preserving data integrity.

• Editable Pre-Fill: Existing phone numbers with country codes will load in an editable state, allowing attendees to update their numbers as needed.

  • Adoption Note: Due to the nature of the mobile number field, which previously accepted characters that were not numbers, if an attendee has a phone number with letters or special characters that are not +, (), or -, and their phone number is pre-filled, they will see the previous phone number field without the country code. The country code mobile number field change will no longer accept letters or special characters on new entry.

• Searchable Country List: Attendees can type to search for their country in the dropdown, making it easier to find and select the correct code.

• Consistent Display: Mobile numbers with country codes will be consistently displayed across Registration Summary, Address Book, Data Tags, Email Widgets, and badges.

• No Impact on Custom Fields: This UI enhancement applies only to the standard mobile number contact field and does not affect custom contact fields.

Sticky and Reappearing Scrolling Behavior for Website Navigation Widget

We are excited to introduce the new Sticky Header for Website Navigation feature in the Cvent Site Designer to offer a more modern Website experience for attendees. This enhancement empowers you to ensure that key navigation elements—such as the Register button, website pages, and the AI Assistant for Event Websites —remain easily accessible to attendees as they browse event websites. By making navigation persistent or contextually visible, you can drive higher engagement and streamline the attendee journey.

Why This Change?

Previously, attendees could lose sight of important navigation elements—like the Register button or key website pages—while scrolling through event content. This could lead to missed opportunities for registration or engagement, especially on content-rich pages. The new Sticky Header options ensure that calls to action and navigation are always within reach, reducing friction and making it easier for attendees to take the next best action at any point in their journey.

What’s New?

• Scrolling Behavior Options:
  A new "Scrolling Behavior" dropdown is now available in the Website Navigation widget settings. Planners can choose from three navigation behaviors:

  • Static: Navigation remains at the top and does not follow as users scroll.

  • Sticky: Navigation stays visible at the top of the page while attendees scroll.

  • Reappearing: Navigation hides when scrolling down and reappears when attendees scroll up, maximizing content visibility while keeping calls to action accessible.

• Default Settings:

  • For new events and newly created headers/footers, the navigation is set to "Reappearing" by default, aligning with modern web standards and maximizing content space.

  • For pre-existing events, the default remains "Static" to avoid unexpected changes to current attendee experiences.

• Device Preview and Responsiveness:
  Planners can preview navigation behavior across different devices (desktop, tablet, mobile) using the Device Preview feature in Site Designer, ensuring the attendee experience meets expectations on any screen.

Exhibitor Management

Exhibitor Emails - Account-level Custom Data Tag Support

Exhibitor Emails now support the use of account-level custom data tags. You can now include account-level custom data tags directly into Exhibitor Emails, enabling greater flexibility and personalization in their communications for Exhibitors.

• Custom data tags can be inserted using the following methods:

  • Manually entering the tag name directly into the email body

  • Selecting the desired data tag from the data tag picker

• Data tags that are not available in the data tag picker will continue to be unsupported.

• Appropriate validation messages will be displayed upon saving the email if such unsupported tags are used.

Additional Resources

Cvent Community: Do you have questions about anything we’ve rolled out this window? As always, get questions answered in the Community via the Open Forum.

Beta Program Opportunities: Help us improve Cvent Products by being the first to test products before they're widely available. Join Beta Programs.

Quarterly Product News Webinar: Attend our Q3 Product News webinar on August 6, where the product team will share updates and answer questions. Register here.