Plan & Promote Releases For October 22, 2025

Registration

Flight Request Widget - Site Designer Restructuring

We are enhancing the Flight Request Widget to make it more structured and user-friendly. With this release, we have simplified the layout and grouping within the Flight Request widget configuration in Site Designer.

These updates have no impact on the registrant's experience with submitting a flight request.

1. New Structure for the Flight Request Widget settings on the site designer:

   

2. "Registration Settings' is now renamed to "Request Setup" to make it consistent with other travel widgets:

   

3. Text labels for different actions (e.g., Edit, Delete, Sav,e etc.) and the request summary display are now under the "Widget Labels" menu:

   

4. Text labels for the different form section headers and fields in the widget are now under the "Flight Request Settings" menu:

   

5. For accounts with PNR Integration enabled, the "Shell PNR" setting is also now under the "Flight Request Settings" menu:

   

Things to Note:

• There is no change in the functionality of the flight request on either the planner or guest side

• Accounts using the Hotel and Travel module will automatically have the new configuration layout applied to their existing and new events

• Although the updated settings will be automatically visible in the flight request widget's Site Designer menu, the existing widgets will continue to function as before, based on the settings already applied to them.

Saved Sections: Save and Reuse Your Sections Across Events

Build faster, stay on brand, and scale your event websites with ease. With this new feature, you can now save any section you design for your websites to a reusable library and drag it into future events — no need to rebuild from scratch.

What's New?

• Custom Sections Library: Save your custom-designed sections once and reuse them across your events within the same account for a more consistent, on-brand experience.

• Drag-and-drop reuse: Access your saved sections from the existing section panel in the Site Designer and drop them directly onto the canvas whenever you need them.

• Theme-aware by default: Dropped sections automatically inherit the current event theme while preserving any manual widget-level styling you configured in the original section.

• Built-in management: Rename or delete saved sections from the panel. A snapshot preview is generated to help you quickly identify and select the right layout; a fallback image displays if a preview can’t be generated.

Key Benefits

• Save time by reusing your best work rather than rebuilding common patterns, such as hero banners, speaker highlights, or calls-to-action. You can even save the widget configurations for commonly used widgets as a part of the section (like if you commonly change configurations for the agenda widget per your liking, you can save those along with the section and re-use that section whenever you need)

• Ensure brand consistency by standardizing high-quality, theme-aware sections across all your event sites.

How it works

• Save a section: In the Site Designer, select a section you’ve configured and choose "Save Custom Section". Provide a unique name (up to 50 characters) and save

• Find it later: Your saved sections appear under the "Custom Sections" category in the sections panel, with a preview for quick recognition

• Reuse it: Drag the saved section onto any page in your event. It will inherit the event’s theme and retain any manual style overrides you set originally

• Manage it: Use the kebab menu on hover to rename or delete. Validation prevents duplicate names and enforces character limits.

Things to note:

• Where you’ll use it: Available in the Site Designer for event websites. Standard, Cvent-provided presets remain available alongside your custom layouts.

• Theming compatibility: Saved sections are compatible within the same theming experience. Sections saved under the legacy theming engine won’t appear in the new theming experience, and vice versa.

• Previews: If a preview can’t be generated (for example, due to external assets or code widgets), a fallback image displays in the panel

Introducing Events Group Sharing in Cross Event Insights

The new Event Groups Sharing feature in Cross Event Insights enables you to share event groups that you have created with other users or user groups within the same Cvent account. This enhancement is designed to improve collaboration and visibility into event group performance across teams.

The Event Groups Sharing feature delivers:

• Flexible Group Sharing for Seamless Collaboration
  Effortlessly share event groups you have created with all users, select individuals, or specific user groups within your Cvent account. This enables teams to align on event strategies, collectively monitor group performance, and ensure everyone has access to the most relevant insights.

• Granular Access Management and Control
  You can now fine-tune who can view account event groups by editing access settings at any time. Access can be instantly granted or revoked as team structures or responsibilities change, maintaining data security and relevance. Account Admins can delete groups for themselves or for all users when they are no longer needed, keeping the workspace organized and up to date.

• Enhanced Visibility and Actionable Insights
  Users who receive shared groups can view them in a read-only format, ensuring data integrity while promoting transparency. They can also create and save their own copies of shared groups, enabling them to tailor insights to their specific needs without impacting the original group.

• Real-Time Notifications for Key Actions
  Users receive in-app notifications whenever a group is shared with them, their access to a group is changed, or a group is deleted. This ensures that users remain up to date on available resources and any changes that may impact their workflow.

• Streamlined Experience for Admins
  Account administrators have advanced capabilities, including editing and saving groups shared with them, re-sharing groups with others, and deleting groups created by other users. This centralizes control and supports governance across large or distributed teams.

• Intuitive Group Management and Discovery
  Users can view all groups they have created, as well as those shared with them, in a dedicated group panel. The panel displays who shared each group and when it was last modified. Only data for events to which users have visibility is displayed, ensuring compliance and privacy.

These capabilities are designed to help foster collaboration, maintain oversight, and make data-driven decisions across all their events—without sacrificing control or security.

Cvent Payments Expansion to Australia

We will be expanding Cvent Payments (CP) internationally to Australia. Customers who have a business address and bank account in designated Australian countries will now be able to create a Cvent Payments account to process payments in their events and receive payouts to their Australian-based merchant account.

For reference to Cvent Payments and its evolution from legacy CPS, see the original Launch Notes: https://cventinternaleventcloud.launchnotes.io/announcements/cvent-payments-new-cps-solution

Supported Countries

• Australia

• Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

• North America: Canada, United States

UI Setup Changes

• In addition to United States, Canada, and supported European countries, customers will now have the option to pick from Australia as the country of business.

• For businesses in Australia, customers will have a payout currency of Australian Dollar (AUD)

• Express payments (Apple Pay/Google Pay) are supported as with other regions

• Refer to the Cvent Community for requirements on what is needed to onboard a CP account.

Transition Information from CPS to CP

On October 22, customers can begin setting up their Australian-based Cvent Payments accounts. Starting on December 1, legacy CPS merchant accounts in Australia can no longer be selected for new events. Any existing launched events using legacy CPS for payment processing will continue to function as normal, until the registration closes. Customers should reach out to their Account Manager for more details on the migration.

Field Categories Added to Duplicate Report Columns

We are introducing an update to enhance clarity in reports that contain duplicate column names.

When a report includes fields with the same column name, the field category will now be displayed in parentheses next to the column name. This makes it easier for users to distinguish between similar fields and understand where each field belongs.

Example:

If a report contains Date of Birth from an invitee's contact fields and the most recent air request, the report grid will display them as:

• Date of Birth (Contact Fields)

• Date of Birth (Most Recent Air Request)

Things to know:

• Field categories are displayed only when duplicate column names exist in a report.

• Reports with unique column names will not be affected.

• This change will be applied automatically to all reports.

REST API Endpoints for Managing Event Discounts

We’re introducing a new set of REST API endpoints that enable developers to create, update, and manage Discount Codes and Volume Discounts at the event level. These endpoints make it easier to automate discount configuration, maintain consistency across events, and support more dynamic pricing workflows.

You can now link or unlink discounts with specific agenda items, enabling session-level promotions and flexible discount strategies. This allows you to offer targeted pricing incentives while maintaining control over event-level discounting. This enhancement builds upon our September release of the "List Event Discounts" endpoint, completing the foundational set of capabilities for managing discounts on events.

New Endpoints

• Create Event Discounts
  Create new Discount Codes or Volume Discounts for a specific event.

• Update Event Discount
  Update existing Discount Codes or Volume Discounts.

• Link Agenda Item to Discount
  Associate one or more agenda items with a discount, allowing targeted offers on specific sessions or tracks.

• Unlink Agenda Item Discount
  Remove an existing association between an agenda item and a discount.

• List Discounted Agenda Items
  Retrieve a paginated list of all agenda items currently linked to discounts for a given event.

Key Benefits

• Enables seamless management of event-level discounts through APIs, giving integration users full control over setup and updates.

• Supports automation of dynamic pricing workflows that adjust discounts based on business rules or registration timelines.

• Apply discounts to specific agenda items to support tailored incentives for attendees.

• Streamlines operations by reducing manual configuration and repetitive setup across multiple events.

• Integrates seamlessly into custom applications or back-office tools, enabling flexible and scalable discount management.

Introducing New User Role Permission - Billing Statement Page Access

With the new user role-based restriction for accessing the Billing Statement page, administrators now have the power to precisely control who can view sensitive billing statements. Previously, all user roles could see the billing statements, which risked exposing confidential financial data across clients. This update introduces granular permission settings, allowing admins to explicitly grant or deny access to billing statements at the user role level.
The result: enhanced data security, improved compliance, and peace of mind knowing that only authorized users can access critical financial information.

Key Highlights

• A new “CPS Billing Statements” permission is now available for user roles, with options for No Access or Full Access.

• Users assigned “No Access” will not see the Billing Statements tab page in the Admin UI.

• The Permission is available via the path, Admin> Select User Role> Administrative>Integration Permissions> CPS Billing Statement.

• Any attempt to access billing statements via a direct URL by unauthorized users will result in an Access Denied message.

• Existing roles default to Full Access to avoid disruption.

• No changes to permissions or functionality for other modules—this update is focused solely on billing statement access.

User role level permission

Controlling Access to the CPS Billing Statement page

Additional Resources

Cvent Community: Do you have any questions about the updates we've rolled out this window? As always, get questions answered in the Community via the Open Forum.

Beta Program Opportunities: Help us make Cvent Products better by being the first to test products before they're widely available. Join Beta Programs.

Quarterly Product News Webinar: Stay tuned for our upcoming Q4 Product News webinar planned for November 19. Watch the recording of the Q3 Product News webinar here.