iCapture: MyCvent Login

Enabling a unified login system across Cvent and iCapture will streamline the event planning experience, eliminate redundant workflows, and enhance user satisfaction.

Currently, event managers who are both Cvent and iCapture users must log into each platform separately in order to use those offerings. Managing multiple login credentials is time consuming and inefficient, especially for when using both platforms frequently.

Proposed Solution:

Leverage MyCvent Login that allows users to authenticate once in MyCvent and seamlessly access iCapture without additional login prompts. This unified login will improve usability and encourage event planners to use both platforms as part of a cohesive event management workflow.

1. Unified Access:

   • Planners logged into MyCvent can access iCapture directly without a second login.

   • Secure Single Sign-On (SSO) ensures compliance with security standards.

2. Integration Requirements:

   • iCapture must recognize MyCvent credentials for authentication.

   • User session persistence across platforms.

3. Ease of Use:

   • Users should experience no additional complexity when switching between platforms.

   • Login errors (e.g., mismatched credentials or expired sessions) must display clear, actionable error messages.

4. Platform Visibility:

   • MyCvent dashboards should include an integrated link to iCapture with login-free access.