Jifflenow: Edit User Email

Coming soon, Jifflenow is introducing the ability for Meeting Managers to correct a user's email address directly on their record. No deletion, no recreation, no lost history. With a single controlled action, the update propagates across the user's meetings, invites, and all connected systems, keeping everything in sync from the moment the change is confirmed.

Key Highlights

• Edit Action: Meeting Managers can update a user's email address directly from the user record. Standard attendees do not have access to this action.

• Safe Confirmation: A confirmation modal displays the current email, a field for the new email, and a clear warning that the change will update the user across all activities and cannot be undone.

• Smart Validation: The system checks that the new email is correctly formatted, is not blank, and does not already belong to another user in the same instance before committing the change.

• Automatic Re-invite: Once confirmed, Jifflenow identifies all future meetings and activities for that user and automatically re-sends invitations to the new email address.

• Cross-system Sync: The email update is propagated to Jifflenow Mobile, the Outlook Add-in, and Login, keeping all connected systems aligned with the corrected record.

Why Does It Matter

• No Data Loss: Meeting Managers no longer need to delete and recreate a user record to fix an email. All historical meeting records, activity history, and group memberships are preserved.

• Compliance Safe: Avoiding delete-and-recreate means previously obfuscated PII is never accidentally reintroduced, keeping the instance aligned with GDPR and CCPA obligations.

• Integration Intact: Connected systems such as Jifflenow Mobile and Outlook automatically receive the corrected email, with no orphaned records or out-of-sync downstream data.

• Ops Efficiency: Meeting Managers eliminate the manual rework of re-adding corrected users to meeting slots, groups, and activities across the event program.

Note

• This feature is available at the company level only. It is not configured or triggered at the event level.

• Meeting Managers cannot edit their own email address using this feature.

• If the user being edited is an internal (SSO) user, they will become a Non-SSO user after the email change.

• If an event's notification settings are turned off, re-invites will not be sent for meetings or activities within that event, consistent with existing notification behavior.