Jifflenow: Improved Manual PII Deletion for External Attendees

Managing attendee data responsibly is critical, but today's "Delete Personal Information" action can remove PII for external users whose events ended only recently, while teams are still actively reviewing post-event reports and analytics. Coming soon, Jifflenow will add a required inactivity threshold to the manual PII deletion flow, so only users who have been genuinely inactive for a configurable number of days are eligible for removal. This gives Meeting Managers a safer way to honor data deletion requests without disrupting active analysis

Key Highlights

Inactivity Threshold: When running a PII deletion, users can now set a required "days of inactivity" value (default: 90 days, range: 30–730) that each selected attendee must meet before their data is removed.

Activity Check: The system evaluates each user's most recent activity across meetings, sessions, mappings, IRP requests, shared links, and staff schedules before allowing deletion.

Dual Eligibility: Only users who are both inactive beyond the threshold AND have no future or ongoing activity are passed to the obfuscation engine — both checks must pass.

Clear Exclusions: Users who don't meet the threshold are excluded from the run, with a plain-language reason displayed in the results summary (e.g., "User was active within the last 90 days").

Email Summary: Once the deletion run completes, an email is automatically sent to the initiator showing how many users were obfuscated, how many were skipped, and why.

Manual Control: The threshold is set per run — there is no background automation; Meeting Managers remain in full control of when and how deletions happen.

Why Does It Matter

No Lost Data: Post-event analytics and reports stay intact because recently active users are protected from premature deletion.

Reduced Risk: The dual eligibility check and inactivity with no future activity close the gap where users with just-completed events could previously be caught in a bulk deletion.

Flexible Policy: The configurable threshold (30–730 days) allows each organization to align Jifflenow's deletion behavior with its own data retention policies.

Note

• This release covers external attendees only.

• Available to Meeting Managers with the "Can delete personal information of external attendees" privilege

• The inactivity threshold is a global setting.

• Available on the Jifflenow web application.