Jifflenow: Soft Blocks - Flexible Scheduling with Conflict Visibility

We’re introducing Soft Blocks in the Jifflenow platform to give schedulers more flexibility while still keeping visibility into potential conflicts. With this enhancement, meeting requestors can book meetings even when there are external calendar conflicts (including Cvent sessions and external calendar blocks), with clear indicators of any overlaps.

Key Highlights: 

• Flexible Scheduling: Book meetings even when external calendars show conflicts, enabling a more adaptable scheduling experience.

• Enhanced Visibility: Jifflenow surfaces conflict details so requestors can make informed decisions about when to schedule or proceed with a meeting.

• Soft blocks in Request Meeting: Soft block indicators appear directly in the Request Meeting flow so schedulers can see conflicts at the moment of booking.

• Confirmation before booking
  When a time slot has conflicts, users see a clear confirmation step before finalizing the meeting.

• Soft blocks in the Master Calendar
  Conflicts are visible in the Master Calendar view, helping Meeting Managers quickly identify overlaps among meetings and sessions.

• Mobile application support
  Soft block indicators and confirmation steps will also be available on the Jifflenow mobile experience.

• Flexible Set-up: With the support of the CS team, during the event set-up meeting managers can define the behaviour of external blocks as a hard block or a soft block

Soft blocks in Request Meeting

Confirmation before booking a meeting

Solf blocks in the Master calendar

Mobile Application Changes  

Why does it matter: 

• Reduces Blind Booking: Users will no longer have to guess attendees' availability, minimizing scheduling errors. 

• Supports strategic prioritization: Meeting Managers will have the flexibility to prioritize high-value meetings over existing calendar commitments. 

• Streamlines Operations: This feature aims to eliminate operational gridlock caused by rigid scheduling systems, improving overall efficiency.