OnArrival AI Assistant

With this feature, there will be AI-powered chatbot in OnArrival, turning everyday questions like “What was peak check-in time?” or “Who is currently in Room 201?” into real-time insights and visualizations. This removes reliance on static dashboards and manual report-building, and anchors Cvent’s broader AI strategy directly in onsite execution.

This feature is designed for event planners and onsite teams who need immediate, operational visibility during live events while monitoring check-ins, room occupancy, and attendee movement, as well as for analytics-focused stakeholders who rely on flexible, ad hoc questions to understand trends, measure event performance, and conduct deeper post-event analysis.

Key Highlights

• Natural language queries: Ask questions in plain English; get instant answers, charts, and metrics.

• Real-time insights: View attendee and event data (including custom fields) across check-in, sessions, and logistics.

• Auto visualizations: System generates charts and tables ready for sharing and reporting.

• Trend analysis: Run comparative and historical queries to inform future event planning.

• Integrated experience: Available directly within the OnArrival dashboard.

• Secure by design: Access limited to authorized planners and aligned to Cvent’s AI compliance standards.

• Roadmap: Initial release is read-only; future versions will enable actions like updating registrations or session enrollments via chat.