Work Address Contact Field Update

Webinar & Essentials are enhancing its registration capabilities by adding a distinct Work Address field alongside a clearly defined Home Address. Today, organizers rely on a single ambiguous “Address” field and lack access to a standard field library, leading to repeated custom question creation and inconsistent, hard-to-report data. This update introduces clearly labeled fields, configured once at the template level, and aligned with the same contact records used across Cvent ensuring consistency and better data integrity.

Who Is It For?

Event creators and organizers running Webinar and Essentials events who collect attendee contact information for reporting, CRM sync, or sales and marketing follow-up particularly those in B2B organizations where Work Address and other contact fields are expected system-of-record fields.

Key Benefits

• Cleaner data from registration: Distinct Home Address and Work Address fields remove ambiguity, so attendees enter the right information and organizations stop correcting address data after the fact.

• Reporting that works out of the box: Work Address is surfaced directly in registration reports, so planners can export and sync data to Salesforce or other tools without manual cleanup.

• Consistent field setup across events: Admins configure Work Address at the template level once; every event inherits it automatically, ending the cycle of recreating the same fields event by event.