Manage Group Business Releases for September 16, 2026

Cvent Event Diagramming

Standard 3D Modernization

Expected Release Date: 9/2/2026

What's Changed:

Cvent Event Diagramming Standard 3D is getting a modernization focused on visual quality and usability. We’ve updated the experience to provide higher-quality rendering of 3D objects and a refreshed user experience when working with Standard 3D diagrams.

Benefit: 

You’ll get a clearer, more polished view of your event diagrams, helping you work with 3D layouts more confidently and efficiently.

• See higher-quality rendering for 3D objects.

• Use an updated experience when working with Standard 3D diagrams.

Cvent Passkey

Modernized Reservation Summary

Expected Release Date: 09/16/2026

What's Changed:

Passkey is introducing an updated Reservation Summary experience for individual reservations and group bookings. Available from the Reservations menu, the new summary brings key event, reservation, guest, payment, add-on, policy, charge, and acknowledgement details together in one place.

For group bookings, you can also review the booking contact, group booking details, and the individual reservations included in the booking. Open the new experience by selecting an individual reservation or group booking from the main reservations screen or search results. From there, you can resend acknowledgements, review reservation history, cancel reservations, and move between individual reservations and their parent group booking.

Individual reservation example:

Group booking reservation example:

Benefit: 

Get the context you need without jumping between screens. The modernized summary helps event organizers, hotel staff, and call center agents answer questions faster and manage reservations with greater confidence.

• Review guest, room, policy, cost, payment, and acknowledgement details more efficiently.

• Manage individual reservations within a group booking without losing context.

• Navigate easily between individual reservations, parent group bookings, and search results.

• Review cancellation policies and exceptions before cancelling a reservation.

Manage Bedding and Amenities by Room Category

Expected Release Date: 09/16/2026

What's Changed:

You can now manage bedding types and room amenities at the Room Category level in Passkey. This gives you more control when a category includes multiple room types with different bedding or amenities.

When configuring a Room Category, you can:

• Choose independently whether bedding types and room amenities appear on the Attendee Booking Site.

• Choose whether displayed details come from the specific room type being booked or from values defined for the Room Category.

• Copy bedding types and amenities from a Room Type to its Room Category, then manage them directly at the category level.

• Copy a Room Category with predefined bedding and amenities from a hotel’s library into your event.

Benefit: 

Present room information more accurately and set clearer expectations for attendees. With the right details shown for each Room Category, you can help create a smoother group check-in experience.

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