Actionable Insights Releases for August 6, 2025

Integrations

Microsoft Teams Integration - Updates

Overview

The Microsoft Teams integration has been updated to reflect recent changes in the Microsoft Teams platform and to provide event organizers with enhanced flexibility and control. These improvements support more accurate attendance tracking, expanded walk-in management, and customizable participation criteria.

Key Updates

• 'Microsoft Organizer' Custom Field Renamed to 'Microsoft Co-Organizer'

  To reflect recent enhancements in Microsoft Teams webinar management and align with updated API policies, the "Microsoft Organizer" custom field will be renamed "Microsoft Co-Organizer.

  • Microsoft Teams no longer allows webinars to be created via the API on behalf of another user. Only the original organizer or designated co-organizers can manage and update webinars.

  • Co-organizers now have expanded permissions, enabling them to edit event details, publish, and cancel webinars. This provides full parity with the main organizer for event management tasks.

  • The new field name accurately represents the collaborative management model in Teams webinars, where multiple co-organizers can be assigned to help oversee and run events.

• Expanded Walk-in Support
  The integration now supports tracking walk-ins at both the session and event levels. This enhancement enables more comprehensive reporting for participants who join without prior registration.

• Configurable Minimum Participation Duration
  Organizers can now define a minimum participation duration using a custom field in Cvent.

  • Attendance data can be filtered based on a configurable threshold that the organizer sets.

  • For example, while MS Teams may mark a participant as attended even if they join for just 1 minute, organizers can now specify a minimum duration (e.g., 30 minutes) to consider a participant as "checked in."

• Impact

  • No changes to authorization methods or required permissions.

  • Existing customer integrations and workflows remain unaffected.

  • No action is required from customers.

HubSpot (Custom) Integration - Updates

Overview

The HubSpot Custom integration has been upgraded to support HubSpot API version v3. This update ensures ongoing compatibility with HubSpot’s latest API structure and naming conventions, following the deprecation of older endpoints.

HubSpot notification for reference

Key Updates

• HubSpot Custom Integrations updated to utilize HubSpot API v3.

• The upgrade specifically addresses the creation and updating of lists and the addition and updating of contacts within those lists from Cvent to HubSpot.

• The update has been deployed to production and is now live for all users.

Impact

• No changes to authorization methods or required scopes.

• Existing customer integrations and workflows remain unaffected.

• No action is required from customers.

Date Change

• Cvent Data Bridge - Seamless Integration with SFTP will now be released on Aug 20, 2025, to address key security-related dependencies and ensure a seamless rollout

Reporting

Enhanced Cross Event Report - Event Feedback Detail

The enhancement provides planners with a faster and more targeted feedback analysis experience. We have upgraded the report’s data source for improved performance and scalability, resulting in quicker load times and a more reliable workflow, especially when working with large volumes of feedback across multiple events.

Additionally, we have introduced a new event filter, allowing planners to select and analyze feedback for up to 50 specific events in a single report run. This targeted filtering empowers the planners to focus on the most relevant events, making cross-event comparisons and trend analysis more efficient than ever.

• Optimized data source for faster, more reliable report generation for large volumes of feedback across multiple events.

• New event filter: Select up to 50 events to tailor your report to the events that matter most.

Additional Resources

Cvent Community: Do you have questions about anything we’ve rolled out this window? As always, get questions answered in the Community via the Open Forum.

Beta Program Opportunities: Help us improve Cvent Products by being the first to test products before they're widely available. Join Beta Programs.

Quarterly Product News Webinar: Attend our Q3 Product News webinar on August 6, where the product team will share updates and answer questions. Register here.