DATE:
AUTHOR:
The Supplier & Venue Solutions Product News Team
Vendor Marketplace Cvent Supplier Network

Cvent Supplier & Venue Solutions Announcement

DATE:
AUTHOR: The Supplier & Venue Solutions Product News Team

Top News: Check out the Cvent Supplier Network’s redesigned new experience and more!

The product team has worked on some great improvements that we know you’re going to love:

Suggested Ads on Turn Down Emails: Understanding the challenges planners face when they receive a turn down on their RFP, we have introduced this feature to provide planners with alternative venue recommendations. When planners receive a turn-down on an RFP from a supplier, they will also receive an email containing suggested ads. These ads will recommend alternate venues that fit the RFP requirements, giving them options to explore and giving your Suggested Ads even more visibility.

We are introducing a new FAQ feature for Venue Profiles!

FAQs (or Standard Questions) will enhance the experience for both planners and suppliers. Frequently asked questions (FAQs) will be displayed on the venue profile page, allowing planners to get answers to common queries before even sending a request for proposal (RFP) to the supplier. This feature is designed to save time and streamline the process for everyone involved.

  • The new FAQ section will appear at the bottom of the venue profile page, showcasing default responses provided by venues for standard questions. If a question does not have a response, it will be displayed as "No Response." This way, you can easily identify which questions require further communication with the supplier.

  • To make the FAQ section even more user-friendly, you can filter questions by category and search by question text, allowing them to find the information they need quickly.

  • We believe this new feature will greatly benefit planners and suppliers by providing a more efficient and informative platform for communication.

Introducing enhancements to the RFI management system for Vendor Marketplace

We are excited to announce enhancements to our RFI management system for Vendor Marketplace. To improve your experience, we are providing you with login credentials to access the Cvent Vendor Marketplace.

The new Cvent Vendor Marketplace dashboard offers:

  • A consolidated view of all your RFIs in one location

  • The ability to manage RFIs by status (new, in progress, completed)

  • Notifications when new RFIs are assigned to you

  • Easy access to all information necessary to respond to RFIs (event details, specifications, etc.)

Here is what your Lead Dashboard will look like:

Visit our Cvent Community with questions

Questions about anything we’ve rolled out in this window? As always, you can get product questions answered in the Cvent Community via the Open Forum. Also, attend our Product Update webinars, where our Cvent product experts are available to answer your questions!

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